My host support has said this while they are looking into it further:Boards that have been created with a 'One Click' install provided by your host differ from boards installed with the files downloaded from here, and therefore we are unable to offer support ...
Having said all that there’s a distinct possibility that there’s an issue with the installation but, without more information, it’s difficult to say. What I suggest is, if possible, if this is a brand new board without members that you remove what you have and install the board properly using the files from here. It may also help if you could please fill out the Support Request Template and post it back here to enable us to assist you better.
Support Request Template Data:A white page is indicative of a suppressed PHP error, you need to have a look in the server error logs for more information. If you can’t get at or find the server logs ask your host to get them for you. Please post any relevant errors back here so we can see what’s happening.Support Request Template
What version of phpBB are you using? phpBB 3.3.12
What is your board's URL? https://ta2web.com/bbs
Who do you host your board with? MojoHost
How did you install your board? Someone else installed my board for me
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? Yes
Do you have any extensions installed? No
What MODs do you have installed? If a MOD is a style then I installed scaffoldBB. That is all.
What styles do you currently have installed? scaffoldBB
What language(s) is your board currently using? default
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP but not phpBB
What username can be used to view this issue? TA2Web
What password can be used to view this issue? *PM ME*
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I only added the scaffold style and made board settings adjustments and changed the default admin username to TA2Web.
Please describe your problem. The problem is when using the ACP to modify Forum names or trying to add a new one, upon submit button the screen is white and say's 'file not found'.
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My reply was:I installed the board following these docs: docs/INSTALL.html#quickinstall which i don't believe have anything to do with a one-click install.
Could you tell us the exact steps you follow so we can try to reproduce the error?
That is all I have for now. Thank you.The only thing I did was made small setting adjustments and installed a style theme and made a couple adjustments within that style (scaffoldBB). I then tried to edit the default forum name and information within the ACP.
ACP > Forums > Manage Forums > then edit icon to edit the default forum name and information > then submit button = white page with 'page not found'.
I also changed username
» from “admin” to “TA2Web”
Statistics: Posted by TA2Web — Thu Aug 15, 2024 1:58 pm